Faq

What is express delivery

Many of our items are manufactured to order, especially large custom items like sofas which have a lead time of 6-8 weeks (not including holiday periods). Express delivery are items... Read More

Is online payment secure?

Our payment system is completely safe and secure. All transaction information passed between credit card payment providers site and the is encrypted using 128-bit SSL certificates. No cardholder information is... Read More

How else can I get a feel of what the product looks like.

Think of our website as a virtual showroom. Zoom in on the high-resolution product images to take a closer look. We are also more than happy to send you fabric... Read More

How can I be assured in quality

We take great pride in our products, which are all made to a high standard of quality and manufactured to meet British safety requirements. We also take great care in... Read More

Can I order on the phone rather than on the website

Of course! You can call our sales line where we will answer all of your questions and take payment over the phone. Alternatively, you can place your order on our... Read More

Which payment methods do you accept?

We accept most credit cards including Visa and MasterCard. Please note that we must receive a full transfer of the total amount for an order to progress. Read More

Will I get receipt / invoice

Yes. We will send you an email confirming your order and the payment amount, in your 'my account you will also be able to download your invoice via PDF which... Read More

Do you offer trade discounts

Whilst we think our items are competitively priced compared to the high street we can offer trade customer discounts. The discount will vary depending on the quantity and the type... Read More

Do you offer weekend delivery

We do not offer this as part of our standard delivery, however please contact us via email at customersupport@designereditions.com if you are interested in a quote and we will try... Read More

How will my delivery be arranged

Once your item is reay for delivery to your delivery address, you will be contacted the third party carrier of your choice to advise the days on which they will... Read More

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