Of course care, detail and attention goes into the manufacturing of our furniture. However packing has a big part to do with the process of getting customers a product that is 100% to their satisfaction. To make sure this item is delivered to you our much beloved customer it comes in a thick carboard carton, with internal foam lining. But most importantly the legs are protected with an internalframe to stop any damage in transport. Please note the frame on the base of the product will need unscrewing from the bottom of the arm chair / sofa if  trying to prise it off it can damage the product.